Service Excellence in Public Sector
HRDC Claimable
MQA Approved
About this course
Citizen experience focus; Professional communication; Accountability awareness; Complaint handling structure; Service efficiency; Process clarity; Transparency principles; Building public trust; Performance improvement; Ethical conduct; Service measurement basics; Continuous improvement plan
Who is this for?
Public Sector Employees, Managers, Supervisors
Course Details
- Date
- To be announced
- Presenter
- Preetam Ramphul
CategoriesCustomer Service
Tags
Service ExcellencePublic Sector