Service Excellence in Public Sector

HRDC Claimable MQA Approved
Service Excellence in Public Sector

About this course

Citizen experience focus; Professional communication; Accountability awareness; Complaint handling structure; Service efficiency; Process clarity; Transparency principles; Building public trust; Performance improvement; Ethical conduct; Service measurement basics; Continuous improvement plan

Who is this for?

Public Sector Employees, Managers, Supervisors

Course Details

Date
To be announced
Presenter
Preetam Ramphul
CategoriesCustomer Service
Tags
Service ExcellencePublic Sector