German Language
German Courses in Mauritius (A1–C2) Learn German 1-to-1, in groups, or online: from beginner to advanced levels. CEFR-aligned lessons with a focus on speaking, grammar, and confidence. Based in Mauritius…
Mauritius / Online
Courses
72 courses available
Customer Service Customer Facing
HRDC
MQA
Understanding customer expectations; Psychology of service; Professional communication; Active listening skills; Managing difficult customers; Complaint resolution framework; Service recovery techniques; Emotional control; Positive language use; Building loyalty; Handling feedback; Service…
Strategic Thinking and Decision Making
HRDC
MQA
Strategic mindset development; SWOT analysis basics; Risk evaluation; Data driven decisions; Prioritisation strategies; Long term planning; Problem solving frameworks; Business acumen fundamentals; Aligning decisions to goals; Scenario planning; Reducing reactive…
Mastering Time Management Proven Strategies Enhanced by AI
HRDC
MQA
This practical course helps professionals take control of their time, priorities, and workload by combining proven time management techniques with the power of Artificial Intelligence. Participants will learn how to…
Jira & Xray – Test Management Tool
HRDC
MQA
Managing requirements, defects, and test cases within Jira using Xray. Covers test planning, traceability, reporting, and Agile integration.
ISTQB® Certified Tester Expert Level Implementing Test Process Improvement
HRDC
MQA
Test process assessment, improvement strategies, metrics, and organizational maturity growth.
Teamwork and Culture Building
HRDC
MQA
Building team trust; Understanding team dynamics; Effective collaboration; Communication clarity; Conflict resolution basics; Aligning with corporate values; Strengthening engagement; Accountability within teams; Feedback culture; Encouraging ownership; High performance behaviours; Team…
Lean 5S Workplace Organisation
HRDC
MQA
Sort principles; Set in order methods; Shine standards; Standardise approach; Sustain discipline; Workplace safety; Visual management; Reducing waste; Improving efficiency; Employee ownership; Audit basics; 5S implementation plan
Diversity Equity and Inclusion Mauritian Context
HRDC
MQA
Inclusive leadership principles; Bias awareness; Cultural sensitivity; Respectful communication; Equal opportunity awareness; Building inclusive teams; Managing diversity positively; Workplace fairness; Reducing discrimination risks; Psychological safety; Strengthening belonging; Inclusion action plan
C Level Selling
HRDC
MQA
Executive decision priorities; Strategic account mapping; Value based selling; Communicating at senior level; Building strong business cases; ROI positioning; Influencing key stakeholders; Handling high level objections; Strategic questioning; Executive meeting…
Interior Design tuition
MQA
BA (Hons) Interior Design is a practice led programme that develops creative, technical and critical thinking skills required for interior design practice. The course explores spatial design, materiality, colour, lighting…
Corporate Governance for Managers
HRDC
MQA
Governance fundamentals; Ethical leadership; Compliance awareness; Accountability principles; Risk oversight basics; Transparency culture; Board responsibilities overview; Reporting structures; Decision integrity; Corporate responsibility; Policy awareness; Governance action plan
Lean Six Sigma Yellow Belt
HRDC
MQA
Lean principles overview; Understanding waste types; Process mapping basics; DMAIC introduction; Root cause basics; Data awareness; Continuous improvement mindset; Standardisation fundamentals; Performance measurement basics; Problem solving structure; Team participation; Improvement…
Advanced Project Management PMP Aligned
HRDC
MQA
Integration management basics; Scope management control; Time management tools; Cost control techniques; Quality management; Risk planning; Procurement awareness; Stakeholder engagement; Performance monitoring; Governance fundamentals; Structured documentation; Complex project coordination
Customer Service for Call Centres
HRDC
MQA
Call handling structure; Active listening mastery; Tone and voice control; Managing difficult calls; De escalation techniques; Service recovery approach; Efficiency in call management; Reducing escalation cases; Professional empathy; Building customer…
Leading with Emotional Intelligence
HRDC
MQA
Self awareness development; Emotional regulation; Empathy building; Active listening mastery; Managing difficult conversations; Conflict resolution strategies; Psychological safety principles; Influencing with empathy; Trust building techniques; Emotional triggers awareness; Morale improvement;…
Root Cause Analysis 5 Whys Fishbone A3
HRDC
MQA
5 Whys technique; Fishbone diagram; A3 thinking approach; Problem definition clarity; Data collection basics; Identifying true causes; Avoiding assumptions; Corrective action planning; Preventing recurrence; Structured reporting; Practical case application; Analytical…
Agile and Scrum Fundamentals
HRDC
MQA
Agile mindset principles; Scrum roles and responsibilities; Sprint planning basics; Backlog management; Iterative delivery; Team collaboration; Daily stand up purpose; Retrospective practice; Managing changing requirements; Continuous improvement mindset; Agile communication;…
Smart Leadership
HRDC
MQA
Leadership versus management; Modern leadership styles; Leading through change; Strategic thinking basics; Decision making frameworks; Accountability culture; Motivating teams; Effective delegation; Performance conversations; Building trust; Handling resistance; Leadership development plan
ISTQB® Certified Tester AI Testing
HRDC
MQA
Techniques for testing AI systems, bias detection, validation of models, and AI quality considerations.
Project Portfolio Management
HRDC
MQA
Portfolio alignment; Project prioritisation; Resource allocation basics; Strategic fit analysis; Governance principles; Performance tracking; Risk balancing; Investment awareness; Decision frameworks; Value optimisation; Reporting structures; Portfolio review process
Work Life Balance in Hybrid Models
HRDC
MQA
Managing remote productivity; Setting boundaries; Digital discipline; Communication clarity; Work prioritisation; Avoiding burnout; Team coordination; Time structuring; Healthy routines; Engagement strategies; Performance tracking; Sustainable work habits
Risk Management in Projects
HRDC
MQA
Risk identification tools; Risk matrix application; Impact assessment; Mitigation planning; Monitoring risks; Proactive response strategies; Avoiding project surprises; Stakeholder communication; Risk documentation; Contingency planning; Risk prioritisation; Practical case exercises
Coaching Skills for Managers
HRDC
MQA
Manager as coach mindset; GROW model application; Effective questioning skills; Constructive feedback; Accountability techniques; Performance development; Empowering employees; Active listening; Coaching conversations; Handling underperformance; Building growth culture; Coaching action plan
Mindfulness at Work
HRDC
MQA
Mindfulness fundamentals; Focus training; Breathing exercises; Managing distractions; Emotional calmness; Decision clarity; Stress reduction; Present moment awareness; Workplace focus habits; Improving attention span; Energy management; Mindfulness action plan
Entrepreneurship in Mauritius
HRDC
MQA
Business idea validation; Market research basics; Business registration overview; Financial planning basics; Marketing fundamentals; Risk awareness; Scaling strategies; Customer acquisition; Local regulatory awareness; Business sustainability; Growth planning; Entrepreneur action roadmap
Sales Mastery
HRDC
MQA
Modern sales mindset; Prospecting and lead qualification; Understanding buyer psychology; Asking powerful sales questions; Handling objections confidently; Negotiation positioning; Win win selling approach; Closing techniques that convert; Building long term…
Reinforcing Corporate Culture and Building Resilience
HRDC
MQA
Culture alignment fundamentals; Organisational values reinforcement; Building resilience mindset; Managing change positively; Strengthening engagement; Ownership culture; Communication alignment; Encouraging adaptability; Performance responsibility; Emotional strength; Team unity; Culture action plan
ISTQB® Certified Tester Advanced Level Test Analyst
HRDC
MQA
In-depth functional and black-box testing techniques, defect management, and test design. Builds on foundational concepts with real-world applications.
Team Building for Performance
HRDC
MQA
High performance team principles; Motivation drivers; Clear goal alignment; Role clarity; Collaboration techniques; Conflict handling; Building accountability; Strengthening trust; Improving coordination; Measuring team performance; Encouraging innovation; Team performance improvement plan
Service Excellence in Public Sector
HRDC
MQA
Citizen experience focus; Professional communication; Accountability awareness; Complaint handling structure; Service efficiency; Process clarity; Transparency principles; Building public trust; Performance improvement; Ethical conduct; Service measurement basics; Continuous improvement plan
Negotiation Skills
HRDC
MQA
Negotiation preparation; Understanding interests; Communication clarity; Influencing strategies; Managing objections; Win win positioning; Strategic concessions; Closing agreements; Avoiding conflicts; Confidence building; Relationship preservation; Practical exercises
Squash TM – Test Management Tool
HRDC
MQA
Test case creation, test execution tracking, reporting, and requirement traceability using Squash TM. Hands-on management of test campaigns and defects.
ISTQB® Certified Tester Gen AI
HRDC
MQA
Quality testing approaches specific to generative AI systems, prompt evaluation, and safety considerations.
Sales Negotiation and Closing Skills
HRDC
MQA
Negotiation fundamentals; Preparation strategies; Understanding negotiation psychology; Win win outcomes; Handling price objections; Influencing techniques; Strategic concessions; Reading buying signals; Confident closing; Securing commitment; Avoiding negotiation mistakes; Practical negotiation exercises
Resilience and Mental Health Awareness
HRDC
MQA
Understanding resilience; Emotional balance techniques; Workplace wellbeing awareness; Managing pressure; Support systems; Healthy coping habits; Communication openness; Psychological safety basics; Preventing burnout; Building mental strength; Self care awareness; Resilience improvement…
Digital Transformation Awareness
HRDC
MQA
Digital disruption trends; Technology impact awareness; Innovation mindset; Customer digital expectations; Process digitisation basics; Risk awareness; Competitive advantage; Organisational readiness; Change adaptation; Digital strategy basics; Performance tracking; Transformation roadmap overview
Presentation & Grooming: Master the First Impression
HRDC
How you present yourself speaks before you do. Whether in professional spaces, social settings, interviews, business meetings, or personal introductions — your grooming, posture, tone, and visual presence shape how…
Finance for Non Financial Managers
HRDC
MQA
Understanding profit and loss; Cash flow basics; Budget awareness; Cost control principles; Financial ratios basics; Revenue drivers; Expense management; Investment awareness; Financial decision support; Performance tracking; Reading simple statements; Business…
Business Writing and Reporting
HRDC
MQA
Professional email structure; Clear messaging; Report formatting basics; Executive summaries; Persuasive communication; Avoiding ambiguity; Structured writing; Tone awareness; Grammar essentials; Clarity improvement; Audience focused writing; Writing improvement plan
Project Management Essentials
HRDC
MQA
Project lifecycle fundamentals; Defining scope clearly; Work breakdown basics; Scheduling techniques; Budget awareness; Risk identification; Stakeholder communication; Monitoring progress; Resource coordination; Managing constraints; Project documentation basics; Improving delivery reliability
ISTQB® Certified Tester Advanced Level Technical Test Analyst
HRDC
MQA
Technical testing skills such as structural testing, tools support, and test automation basics.
International Qualifications Board for Business Analysis (IQBBA) – Business Analyst
HRDC
MQA
Fundamentals of business analysis, requirements elicitation, stakeholder communication, and solution evaluation. Provides structured techniques to bridge business needs and IT solutions.
ISTQB® Certified Tester Foundation Level Agile Tester
HRDC
MQA
Agile testing mindset, principles, and collaboration in Agile teams. Emphasizes continuous delivery and adaptive planning.
Project Management for Non-Project Managers
HRDC
MQA
Get the key project management skills you need in your supervisory/management role
Lean and AI for Process Automation
HRDC
MQA
Process mapping; Identifying automation opportunities; Eliminating waste digitally; AI workflow support; Task automation basics; Productivity enhancement; Data supported improvements; Digital efficiency mindset; Monitoring improvements; Risk awareness; Innovation mindset; Automation action…
IREB – Certified Professional for Requirements Engineering Foundation Level
HRDC
MQA
Fundamentals of requirements engineering, elicitation, documentation, and validation.
Cybersecurity Awareness for Employees
HRDC
MQA
Common cyber threats; Phishing identification; Password security; Data protection basics; Safe internet practices; Social engineering awareness; Device security basics; Reporting incidents; Risk reduction behaviour; Workplace cyber hygiene; Responsibility culture; Cyber…
ISTQB® Certified Tester Advanced Level Test Automation Engineering
HRDC
MQA
Building and implementing test automation frameworks, tool selection, and automation best practices.
ISTQB® Certified Tester Acceptance Testing
HRDC
MQA
Acceptance test planning, criteria definition, and evaluation of business requirements. Focuses on customer-oriented testing outcomes.
Customer Experience in Tourism and Hospitality
HRDC
MQA
Guest journey mapping; Service excellence standards; Personalised service; Handling complaints professionally; Building loyalty; Managing expectations; Emotional engagement; Communication skills; Upselling basics; Reputation management; Customer feedback analysis; Service improvement planning
Digital and Social Selling
HRDC
MQA
LinkedIn prospecting strategies; Digital credibility building; Online lead generation; CRM utilisation; Social engagement techniques; Content positioning basics; AI supported outreach; Nurturing digital relationships; Personal branding fundamentals; Tracking digital performance; Building…
Stress Management
HRDC
MQA
Understanding stress triggers; Emotional awareness; Coping techniques; Breathing exercises; Mindset shifts; Time management link; Reducing burnout; Work pressure control; Building resilience; Positive habits; Energy management; Personal stress reduction plan
Storytelling for Leaders
HRDC
MQA
Leadership storytelling basics; Structuring powerful messages; Emotional engagement; Authentic communication; Vision articulation; Influence techniques; Audience connection; Confidence building; Public speaking improvement; Impactful messaging; Persuasive narratives; Leadership presence enhancement
Digital Tools for Project Management
HRDC
MQA
Jira overview; Trello board management; MS Project basics; Asana workflow setup; Task tracking systems; Reporting dashboards; Collaboration tools; Digital visibility; Workflow optimisation; Remote coordination; Automation basics; Practical tool comparison
Selenium 4.0 (Automation Training)
HRDC
MQA
Hands-on Selenium WebDriver 4 basics, automation design patterns and best practices.
Lean Six Sigma Green Belt
HRDC
MQA
Advanced DMAIC application; Data analysis basics; Control charts introduction; Process capability basics; Root cause depth analysis; Improvement project execution; Stakeholder reporting; Performance measurement; Sustainable improvements; Risk awareness; Change support; Project…
Stakeholder Management and Communication
HRDC
MQA
Stakeholder identification; Mapping influence levels; Communication planning; Managing expectations; Handling conflicts; Building trust; Reporting clarity; Feedback mechanisms; Aligning interests; Engagement strategies; Escalation management; Stakeholder improvement plan
Microsoft Power BI
HRDC
MQA
Learn how to transform raw data into powerful interactive dashboards and real-time business insights. This hands-on training enables you to visualize data, track KPIs, and support smarter decision-making.
Change Management for Projects
HRDC
MQA
Understanding resistance; Change frameworks; Communication planning; Stakeholder alignment; Managing uncertainty; Building buy in; Leadership in change; Addressing concerns; Supporting transition; Monitoring adoption; Reinforcing new behaviours; Change action plan
ISTQB® Certified Tester Foundation Level
HRDC
MQA
Core principles of software testing, basic techniques, lifecycle, and quality management. Provides a solid foundation for understanding testing fundamentals.
TMMi Foundation (Test Maturity Model integration)
HRDC
MQA
Understanding test maturity levels, process improvement best practices and model application.
Kaizen and Continuous Improvement
HRDC
MQA
Continuous improvement mindset; Small step improvements; Team engagement; Waste identification; Problem solving tools; Feedback loops; Performance tracking; Encouraging ideas; Ownership culture; Daily improvement habits; Change measurement; Improvement roadmap
ISTQB® Certified Tester Performance Testing
HRDC
MQA
Performance metrics, test design, load and stress testing approaches, and tool usage.
Art Therapy for Creativity and Stress Relief
HRDC
MQA
Creative expression basics; Emotional awareness through art; Stress release techniques; Self reflection exercises; Mindful creativity; Building confidence; Enhancing focus; Reducing anxiety; Encouraging innovation; Group sharing; Safe expression environment; Personal wellbeing…
Lean Six Sigma Black Belt
HRDC
MQA
Strategic deployment; Advanced statistical thinking; Leadership in improvement; Project mentoring; Performance dashboards; Process optimisation; Cost reduction strategy; Governance awareness; Cultural transformation; Continuous improvement leadership; Data driven culture; Large scale change…
AI for Business Productivity
HRDC
MQA
Introduction to AI tools; Prompt writing basics; AI for planning; AI for reporting; Automating routine tasks; Improving communication; Time efficiency; Ethical AI awareness; Reducing workload; Digital productivity; Workflow enhancement; Personal…
Cyberentrepreneurship
HRDC
MQA
Online business models; Digital income streams; Social media monetisation; E commerce basics; Online branding; Customer acquisition digitally; Content positioning; Digital marketing basics; Revenue optimisation; Risk awareness; Growth strategies; Business launch…
Creativity and Innovation Workshops
HRDC
MQA
Creative thinking techniques; Brainstorming methods; Design thinking basics; Problem reframing; Idea generation tools; Collaboration creativity; Innovation mindset; Risk taking awareness; Evaluating ideas; Practical challenges; Encouraging experimentation; Innovation action plan
ISTQB® Certified Tester Advanced Level Test Management
HRDC
MQA
Managing test projects, risk assessment, test planning, estimation, and reporting. Focuses on leadership and coordination in testing.
ISTQB® Certified Tester Expert Level Test Management - Strategic Test Management
HRDC
MQA
Strategic test leadership, governance models, quality economics, and global test organization strategy.
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